Boxer & Mutt
 

Overview

Simplifying the residential real estate appraisal process

United States Appraisals is an Appraisal Management Company (AMC) that is responsible for coordinating  between licensed appraisers and mortgage lenders throughout the home buying and refinancing process. USA reached out to us to help conduct user research for a new software concept they were developing to reduce turn times for appraisals.

 
 

Results

Invaluable insights

Boxer & Mutt provided United States Appraisals insights into an appraiser’s mindset that helped shift and shape the proposed software solution. In addition, several new product features were proposed that would help overcome some of the obstacles identified in the user research phase. This process ultimately saved the company tens of thousands of dollars on software development by better predicting what appraisers would adopt. 

 

"Boxer & Mutt's research, feedback, and suggestions were invaluable information to make the right decisions in developing our mobile application.  I wish we would have known we could save so much time and resources with their services years ago.  They will definitely be the first call I make when the next idea takes shape."

— Aaron Fowler, CEO, United States Appraisals